About the Policy
At Web Crafter USA, your privacy is our highest priority. We treat your information with the same care as our own. While we collect some information from our clients, it’s used solely to enhance our services and improve your experience. We fully recognize our responsibility to protect and manage your information and we never compromise on it.
This policy explains what personal information we collect, why we collect it, and how we use it. It also outlines the choices available to you regarding how your information is handled.
Personal Information Collected
We collect basic details such as your name, email address, mailing address, and phone number. This information is provided when you place an order or save details with our company. We may also collect email or mailing addresses through our Contact Us form or other communication channels to respond to your comments, queries, or requests.
Additionally, we maintain records of your past purchases and products or services you’ve shown interest in, helping us better understand and serve your preferences.
Use of Collected Data
The information you provide is used in several ways:
- To process and confirm your order.
- To contact you via phone, email, or mail if we have questions about your order.
- To send updates, such as newsletters or promotional offers.
- To improve our website design and your overall experience based on your interests and feedback.
Social Media Features and Widgets
Our website may include features such as the Facebook Like button or other widgets (e.g., “Share This” buttons). These tools may collect data like your IP address or the page you visit and may use cookies to function correctly.
Such features are hosted either by third parties or directly on our site. Your interactions with them are governed by the privacy policies of the companies providing those tools.
Third-Party Sharing
We do not sell or share your personal information with third parties except as described in this policy. We work with trusted partners, such as credit card processors and live chat providers (e.g., Live Person), to deliver our services. These companies use your information only as necessary to perform their functions and are not permitted to store or use it for other purposes.
Security of Personal Information
Your personal data is protected with Secure Sockets Layer (SSL) encryption during transmission. We also follow recognized industry standards to safeguard your information both during transfer and once it’s received. While no online system can guarantee 100% security, we strive to use commercially accepted methods to ensure the highest level of protection.
If you have security-related questions, you can email us at info@webcrafterusa.com
Access to Registered Accounts
You can access your account anytime by signing in on our homepage. Once logged in, you can view past orders and update your personal information through the My Account section.
Changing or Deleting / Unsubscribing Accounts
If you wish to cancel your subscription or have your personal information deleted, send us an email request. This will stop all communications related to your account and past orders.
We retain your information only as long as your account is active or as required to deliver our services. You may contact us to cancel your account or request data deletion. We may retain certain information as needed to comply with legal obligations, resolve disputes, or enforce agreements.
Cookies and Their Use
Cookies are small data files stored on your computer that help our system recognize your browser and maintain your shopping cart during visits.
You can disable cookies through your browser settings, though doing so may limit your experience on our site. We recommend keeping cookies enabled for the best functionality.
We also log your IP address to diagnose technical issues, manage our website, and analyze user trends (e.g., location or internet provider). None of this information is directly tied to your personal identity.
Additionally, we track browser types, access times, and visited URLs to understand site usage patterns. This information is used internally and not shared with third parties, except in combined, non-identifiable form.
Cookies from our partners or affiliates may also appear on our site to improve navigation and functionality. However, we don’t control or have access to these cookies.
Testimonials
With your consent, we may publish your testimonial along with your name. If you want it removed, please contact us at any time.
Links to Other Websites
Our website may include links to other sites. Please note that their privacy practices may differ from ours. Any personal information you provide on those sites will be governed by their privacy policies.
We encourage you to read each site’s privacy statement before submitting any information.
Notification of Changes to This Policy
If we make any changes to this privacy policy, we’ll post updates on this page, our homepage, or other appropriate places to keep you informed about what data we collect and how it’s used. We reserve the right to modify this statement at any time, so please review it periodically. If any major changes occur, we’ll notify you via email or a prominent notice on our site before the updates take effect.
